**Job Track Description**:- Performs tasks based on established procedures.- Uses data organizing and coordination skills to perform business support or technical work.- Requires vocational training, certifications, licensures, or equivalent experience.**Responsibility Statements**- Communicates directly with clients and training participants on questions, revisions, issues, and classroom support.- Identifies client and training participant issues and escalates appropriately.- Schedules and plans classroom facilities in support of classroom delivery and other events.- Reserves and books classrooms and manage printing and shipping of materials.- Schedules catering and requests classroom (AV) and (IS) setup based on class delivery requirements.- Assists clients with intake forms for logistics support and Learning Management System (LMS) data entry.- Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.- Generates and distributes client learning reports including rosters, learning completion and attendance, and survey results.- Performs other duties as assigned.- Complies with all policies and standards.**Job Requirements**- Good communication skills (English)- Experience managing Learning Management System (LMS) would be an advantage.- Experience in managing ticketing tools such as ServiceNow would be an advantage.- Must be able to work on shift rotating.- Fresh graduate is encouraged to apply.**Job Types**: Full-time, Permanent**Salary**: RM3,000.00 - RM3,200.00 per month**Benefits**:- Dental insurance- Health insurance- Vision insurance- Work from homeSchedule:- Afternoon shift- Day shift- Holidays- Night shift- Rotational shiftSupplemental pay types:- Performance bonusAbility to Commute:- Subang Jaya (required)Ability to Relocate:- Subang Jaya: Relocate before starting work (required)