Application Support Specialist

Position : Application Support SpecialistSalary : RM2500 - RM 8000Location : Kepong, KLWorking Days / Time : 8.30am - 5.30pm / Mon - Fri**Job summary****Responsibility**- Required to do onsite installation from hardware to systems especially new users.- Perform onsite training to users and presentation to new and existing users on product features.- Prepare and develop of documentation on software user guide and software customisation request including software testing.- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.- Track, follow-up and resolve customer's outstanding issues based on ticketing system.**Requirement**- At least 1 year of working experiences in the related field.- Good command in written and spoken English.- Good in SQL command and networking.- Ability in multitasking, fast learner and set priorities of work within deadlines.- Product training will be provided.**Salary**: RM2,500.00 - RM8,000.00 per month**Benefits**:- Dental insurance- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional development- Vision insuranceSchedule:- Monday to FridaySupplemental pay types:- Yearly bonusAbility to commute/relocate:- Kepong: Reliably commute or planning to relocate before starting work (required)