Claims Analyst, Asia

Responsibilities : Manage claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations . Ensurepliance within delegated authority limits . Maintain effective and proactivemunication with customers . Ensure effective coordination with suppliers . Set possible cost of claim and updates on time as reports are sent through by assessors . Raises payment within delegations of authority . Interpreting policy coverage and determining if coverage's apply to claims submitted. Promptly informing customer of acceptance/ decline of claim and escalating issues or proper endorsement as needed . Decide on the best fulfillment method to settle claim . Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team . Identify recovery opportunities on claims . Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out . Provide feedback to the underwriting team for details that need to be flagged/ noted in the policy that is relevant upon renewal . Requirement : Bachelor's Degree or equivalentbination of education and work experience . Customer service skills and analytical and negotiation skills . Excellent verbal and writtenmunication skills (English) . Preferably with Case Management Skills . Preferred Basic Knowledge of Insurance . How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required toply with equal employment opportunity legislation in each jurisdiction it operates. Job ID 317649