Job Description Join us at BigPay leveling up, one transaction at a time. What we do, and why we do it The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy and mediocrity. It's time for a change, and you can be part of this revolution!
BigPay is everything you wish your bank was: fair, transparent, frictionless. We went back to the drawing board to explore how new technologies could bring power back to you. Our goal is to solve real world money problems for millions of people by empowering them, and providing a simple interface for users to send, receive and track their
money.
Life at BigPay We're fast, curious and ambitious. We are on a fearless adventure to change financial services for consumers, and we value ownership, initiative and leadership from everyone in the company. We're going out of our way to recruit the most intelligent, creative and talented people in the world. We want innovators, and that means maintaining an environment where they can flourish. Our only boss is the consumer. BigPay values highly collaborative, hard
working people, who can deconstruct problems on the fly and take the team with them, while being inventive, iterative and agile. We never want to reach a stage where you are not challenged on a daily basis - because it means we're not going fast enough.
You will: This role will deliver fair and consistent underwriting decisions that are based on our company philosophy, deliver strong mortality results that are consistent with expectations, while maintaining a relentless client focus.
Review and analyse customers credit, financial statements, business nature, transaction volume data to gain an overall credit overview for decisioning. Ensure every desioning is in par with Credit Risk strategies. Understand the features of all loan products and attend to enquiries and complaints and follow through for effective resolution. Escalate issues to management with necessary data for mitigation/solution. Ensure safe, sound and timely underwriting practices and overall leadership of Bigpay later credit standards. Ensure all applications are decided based on KPI & SLA set by the management. Requirements: Strong underwriting experience, including analyzing credit and financial data. Ability to align underwriting decisions with credit risk strategies. Knowledge of loan products and effective resolution of customer inquiries and complaints. Skill in escalating issues to management with necessary data for mitigation. Commitment to safe, sound, and timely underwriting practices. Experience working with Loan Management systems is an added advantage Adherence to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) set by management. We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Financial Data, Underwriting, KPI, Escalation, Sla, Complaints, mitigation, Credit
