Customer Services

**KEY DUTIES AND RESPONSIBILITIES**- Process all Sales Orders accurately and promptly.- Prepare and issue sales invoices- To support sales & marketing activity- Answers all customers' queries professionally and courteously.- Records and resolves all after-sales issues.- Seeks assistance from Supervisors for unresolved queries if necessary.- Coordinates with Production and Logistics Department on customer orders daily.- Complies with company SOP/ Guidelines/ Work Instructions.- Files & safeguards supporting documents in accordance to set requirements.- Preserves confidential information such as prices, customer purchase orders etc.**REQUIREMENTS**- At least 1 years of working experience in the related field preferably with working experience in e-commerce will be an added advantage.- Good written and spoken Bahasa Malaysia and English- Computer literate, preferably with knowledge of MS Office, and MS Excel- Experience in order processing / data entry.- Strong telephone communication and interpersonal skills.- Willing to accept challenges.**Job Types**: Full-time, Permanent**Salary**: RM1,800.00 - RM2,300.00 per monthSchedule:- Monday to FridaySupplemental pay types:- Performance bonus