Front Office Assistant

Perform all check-in and check-out tasks- Register guests collecting necessary information- Welcome guests upon their arrival and assign rooms- Provide information about our hotel, available rooms, rates and amenities- Respond to clients' complaints in a timely and professional manner- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs- Upsell additional facilities and services, when appropriate- Maintain updated records of bookings and paymentsVISIONTo Be Leading & Most Sought-after Hotel In The Region From Both Hotel Guests And Employees.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent