Inbound Customer Service Executive (Telco)

Working Location: Berjaya Times Square, Kuala Lumpur
Salary: FROM RM 1850 per month
RESPONSIBILITIES:
• Handle incoming calls and inquiries about local telco provider
• Patiently listen to customer's inquiry or problems.
• Deliver polite and accurate response to customers on timely manner.
• Foster and build relationship with customer.
• Follow company procedures, guidelines and policies set.
REQUIREMENTS:
• Candidate must possess at least SPM.
• Fresh DIPLOMA/DEGREE HOLDERS are encouraged to apply.
• Required skill(s): Strong Communication Skill, Enthusiasm.
• Good command of Bahasa Malaysia and English, both written and spoken.
• Ability to speak and write in Mandarin is an added advantage.
• Provides language allowance for Mandarin Speaker (RM 300)
• Applicant must be willing to work on rotational shift (Shift Allowance Provided)
• Experienced in telco/call center industry is an added advantage
• OT will be paid for hard workers
** PAID TRAINING IS PROVIDED.
** MUST BE ABLE TO START ON 15TH APRIL 2020
BENEFITS:
­* Annual Leaves
­* Medical Leaves + Medical Coverage
­* Shift Allowance (UP TO RM 300)
­* Language Allowance (RM 300)
­* OT (UNLIMITED)
­* KPI Allowance (UP TO RM 300)
* Yearly Performance Bonus
Interested candidate can WHATSAPP Reyna at 0123389284 or email your resume to
click for email
.
~Due to MCO, interviews will be carried out via phone/teleconferencing/zoom~