Hostess

A Hostess is responsible for making sure that the customer has the best possible experience. Your day-to-day duties and responsibilities depend on the particular restaurant or cafe and generally include:- Managing bookings, either in person, over the phone, or online.- Providing waiting times to customers who are not pre-booked.- Creating an appropriate atmosphere for guests that's in line with the restaurant or bar's image or branding.- Providing a point of contact for customer feedback and helping to resolve any customer issues.- Providing personalised service and assistance for large parties of guests and VIPs.- Ensuring cleanliness and hygiene standards are met in the front of house area.**Job Requirements**:- Ability to deal with customer requests in a timely and positive manner.- Self-motivation and positivity to greet guests warmly regardless of the time of day.- Teamwork skills to help take on tasks outside of their specific job description and to help other team members with service.- Computer literacy skill.- Minimum SPM or equivalent.- Must be able to speak, read and write in English, and Bahasa Malaysia.- Minimum of 1 year work experience in Hospitality industry.- Willing to work at Menara SuezCap**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: RM1,500.00 - RM2,500.00 per month**Benefits**:- Maternity leave- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Performance bonus**Education**:- STM/STPM (required)**Experience**:- Hostess: 1 year (required)