Senior Engineer Quality Service Center

In your new role you will: Be responsible in responding, coordinating and resolving all customer requests in Customer Interface Software tool (CMT) routed to Quality Queue and email. Responsible for the completion of customer survey, questionnaire including audit checklist. Responsible for consolidation of all necessary info and data to complete CDCQ document for customer submission. Responsible in coordinating with subject matter expert for Qualification Package (QPAC) or self-generate QPAC based on Division strategy. Responsible in coordinating with subject matter experts to provide the qualification report/FIT report or retrieve from the web. Support PPAP request required by customer for new product or product/process change management. Maintain and regularly update process KPI related to QSC processes for management review. Any other task or project that may be assigned by HOD from time to time You are best equipped for this task if you have: Bachelor Degree in Electrical/Mechanical/Electronics engineering Preferably at least 3 years experience in Semiconductor manufacturing Knowledge or experience in common Quality concept such as control plan, FMEA, MSA and statistics Knowledge or experience in semiconductor qualification requirement and guidance standards (eg, AEC Q100 or JEDEC) Knowledge or experience in semiconductor change management process Driving decarbonization and digitalization. Together. Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software. We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.