Telemarketer (Us Shift) - Ref:Hc

Call on customers to advise them of available products and services offerings.- Follow up with potential customers who have shown interest in our products and services.- Develop and maintain knowledge of our products and services and be able to articulate their features and benefits to customers.- Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.- Qualify sales leads by assessing need, budget, and buying authority.- Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.- Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.- Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.- Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.Requirement:- Degree or Diploma holder. (Fresh graduate are welcome)- Fluent in English (written and spoken).- Flexibility to work during Odd Hours and Public Holiday.- Good focus on details.- High level of enthusiasm.- Excellent customer service skills - listening and communication skills.- Ability to work both autonomously and as a team player.- Excellent ability with web and electronic tools.- Competency using Microsoft PowerPoint, Excel, Word, and other general PC skills.- Familiarity with customer relationship management (CRM) systems.- SAP experience would be a plus.**Job Type**: PermanentPay: RM3,500.00 - RM6,000.00 per month**Benefits**:- Professional developmentSchedule:- Monday to Friday- Night shiftSupplemental pay types:- 13th month salary**Education**:- Diploma/Advanced Diploma (preferred)