Web Chat Specialist - Work From Home

Job Description:Hartalega Holdings Berhad is seeking a passionate and reliable Web Chat Specialist to join our team on a part-time basis, working from home. As an Associate Level Web Chat Specialist, you will be responsible for providing excellent customer service through web chat support to our clients.

Responsibilities:- Respond promptly to customer inquiries via web chat- Resolve customer complaints in a timely manner- Provide product information and assistance to customers- Maintain a positive, empathetic, and professional attitude towards customers- Collaborate with team members to ensure customer satisfaction- Keep accurate records of customer interactions and transactions- Follow communication procedures, guidelines, and policies

Requirements:- Minimum of 2 years of experience in customer service or a related field- Strong communication skills and ability to work well in a team- Passionate about providing exceptional customer service- Reliable and able to work independently from home- Proficient in typing and using web chat platforms- High school diploma or equivalent

Benefits:- Medical coverage- Profit sharing opportunities- Travel opportunities- Promotes work-life balance and employee well-being

Equal Opportunity Statement:Hartalega Holdings Berhad is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

If you meet the requirements and are passionate about customer service, we encourage you to apply for the Web Chat Specialist position at Hartalega Holdings Berhad. We look forward to welcoming you to our team and providing you with opportunities for growth and development in a supportive work environment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.