Customer Service (Mandarin Speaker)

**Client Background**:BPO company**Responsibilities**:- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products- Exceeding customer expectation in terms of customer service & accurate information.- Working in a team to achieve the required KPI elements and SLA.**Requirements**:- Preferably at least 1 year of customer service experience in the related field.- Proficiency in English (Spoken & Written)- Positive attitude.- Willing to work on shift.- Fresh graduates are encouraged to apply.Contract length: 12 monthsPay: RM3,400.00 - RM4,500.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonusApplication Question(s):- Willing to work shift hours?**Experience**:- Customer Service: 1 year (required)**Language**:- Mandarin (required)