Web Chat Assistant - Work From Home

Berjaya Corporation Berhad is seeking a motivated and energetic individual to join our team as a Web Chat Assistant, working from home in Malacca City, Melaka, MY. This is a full-time position at the Associate Level, requiring a minimum of 3 years of experience.

Responsibilities:- Respond to customer inquiries and provide support via web chat- Assist customers with product information, order processing, and issue resolution- Upsell products and services to increase sales- Maintain a positive and professional attitude while representing the company- Collaborate with team members to ensure customer satisfaction- Meet daily and weekly performance targets- Continuously improve knowledge of products and services offered

Requirements:- Energetic and independent personality traits- Strong persuasion and presentation skills- Ability to work well in a remote environment- Excellent communication skills, both written and verbal- Previous experience in customer service or sales preferred- Knowledge of e-commerce platforms and web chat systems- High school diploma or equivalent required

Benefits:- Training & professional development opportunities- Dental insurance coverage- Free food provided during work hours

Working Environment:At Berjaya Corporation Berhad, we strive to build strong connections among team members and treat each other like an extended family. We value collaboration, respect, and a positive work environment where everyone can thrive and succeed.

Deadline to apply: ********

Equal Opportunity Statement:Berjaya Corporation Berhad is an equal opportunity employer and is committed to providing a diverse, inclusive, and welcoming work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.